Learn about the Dispute Resolution – Mediation. This Online Dispute Resolution – Mediation CPD Course provides an insight and guidelines to helpful processes and paths in managing such eventualities.

Expression of Interest CPD Courses

Undertaking this course earns you 2 CPD Points.

Course Outline

1. Introduction – Forms of dispute resolution

2. Alternate Dispute Resolution (ADR)

3. Mediation

• Appointment of a Mediator
• Mediation Agreement
• Pre – Mediation Agreement
• The Mediation
• Tips on Negotiation
• Agreement
• Benefits of Mediation

3. Arbitration

• Agreement to Arbitrate
• Benefits of Arbitration
• The Arbitration Process
• Arbitrator’s Remuneration
• Award
• Judicial Review

4. Other Forms of Dispute Resolution

• Conciliation
• Expert Determination

5. Summary

Once you have completed this course, you will need to fill out and submit the Acknowledgement Form.The Acknowledgement Form must be completed and submitted as soon as practicable after having completed this course. If we do not receive this completed form from you, it cannot verify that you have successfully completed this course should you be audited by the NSW Office of Fair Trading.

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